Plans & billing

VicoHome Subscription

Compare free features and Awareness, check price examples, and manage your subscription.

Price reference

VicoHome subscription plans & cost

US · USD

Examples from the US App Store listing, checked October 15, 2026.

Gen2

Single Plan

$4.49/ month

One eligible camera

Annual listing: $47.49 / year

Gen2

Unlimited Plan

$9.99/ month

Multiple eligible cameras

Check supported devices in the app

Gen3

Single-Device Plan

$6.99/ month

Single-device store listing

Check available features in the app

Store examples only. Available plans, features, and checkout prices vary by account, camera, region, and purchase platform. Confirm your offer and renewal terms in the app.

How to check your exact plan and price

Features

Free features vs. Awareness

Basic camera use is free. Paid Awareness adds cloud services and advanced features for eligible devices.

VicoHome free features and paid Awareness
FeatureBasic usePaid Awareness
Live viewIncludedIncluded
Basic motion alertsIncludedIncluded
Local microSD recordingSupported camerasSupported cameras
Cloud video historyEligible free offers onlyWithin your plan’s limits
Smart Push alertsRequires a suitable planEligible devices and plans
Activity ZonesRequires a suitable planEligible devices and plans

Eligible plans offer up to 60 days of cloud history and motion-event clips up to three minutes. MicroSD support and recording modes depend on the camera. Security-camera Awareness is for supported Wi-Fi cameras; 4G data plans are separate.

Account & billing

Manage your subscription

In the VicoHome appUser → Awareness → My Service → Manage

View your plan & price

  1. Sign in to the VicoHome account used for the purchase.
  2. Open My Service to see your plan and Supported Devices.
  3. Select Manage for the price, payment method, and renewal controls.

For an individual camera, check Camera Settings → Cloud Service.

Cancel automatic renewal

  1. Select Cancel Subscription on the management page.
  2. Complete the confirmation and any steps with the original billing provider.
  3. Check the expiration date or cancellation status.

Complete cancellation at least 24 hours before renewal.

Billed by Apple

On iPhone: Settings → your name → Subscriptions → VicoHome → Cancel Subscription. Use the Apple Account shown on your receipt. For a trial you do not want to renew, Apple advises cancelling at least 24 hours before it ends.

Apple cancellation instructions
Billed by Google Play

In Google Play: Payments & subscriptions → Subscriptions → VicoHome → Cancel subscription. Sign in with the purchasing Google account and finish the prompts. Uninstalling the app does not cancel the subscription.

Google Play cancellation instructions
Paid directly in the app

Use the app's subscription management page. Your receipt identifies the billing provider. A card or Apple Pay payment does not by itself mean Apple manages the subscription.

Common questions

Subscription FAQ

Why is my free cloud plan expiring?

Free app access and free cloud storage are separate. Some eligible cameras have a voucher that must be redeemed. Some claimed Free Plans have three-day history, a 0.5 GB limit, and a limited service period. Check Camera Settings → Cloud Service → More or plan details for your actual limits and expiration date.

Will a free trial renew automatically?

Check the terms offered to your account: trial duration, renewal price, and cancellation deadline. If you accepted an automatically renewing trial, cancel through the original provider before its deadline to avoid the next charge.

What happens after I cancel?

For a normal paid billing period, premium access continues until that period ends. Basic features remain available. Refund requests are separate, and upgrading later cannot recover cloud clips that have already expired or been deleted.

Can I record to an SD card without Awareness?

Yes, on a compatible camera. Local video stays on the card and is independent of cloud-plan changes. Cloud video is uploaded to remote storage and requires an internet connection. Supported cameras can use both when configured. See our microSD recording settings.

Does Awareness enable 24/7 video recording?

Recording mode depends on the camera. Battery models generally record motion events; continuous recording requires a compatible powered camera and supported storage settings. Awareness Protection's US-only emergency-response service is separate from continuous video recording.

Does a bird feeder need a paid subscription?

Supported feeders can use basic viewing and local recording without paid Awareness. AI bird identification and cloud history depend on the camera and offered plan. Check its Supported Devices before paying. Browse VicoHome bird feeder cameras.

Pricing & billing references

Information checked October 15, 2026. The plan details and checkout shown in your app apply to your account.